Unit Manager, Payment System - 01 Post.

Posted: 23/02/2021 , Closing Date: 09/03/2021

Job Description

The main purpose of the “Unit Manager of Channel Banking for Payment System” position is responsible for building up business cases and implementation to ensure the effectiveness and managing the key business unit for Payment System to support new projects. The basic function of this position is to contribute to the overall development of reconciliation and settlement/dispute and play a key role in the company’s aggressive growth agenda.

Location

Head Office, Phnom Penh

Duties and Responsibilities

• Monitor payment operations of reconciliation, settlement, dispute resolving, and customer complaint sheet solving to ensure smooth operation.
• Reconcile & validate ATM Card fee and other payment service fee files before files are uploaded to CBS.
• Deal with CBD unit or cross department for settlement, reconcile, dispute resolution and accounting entry adjustment.
• Develop and review business requirements and process flow related to Reconcile & Payment systems.
• Create test cases and conduct or support the tests related to Payment systems.
• Describe the nature of issues or errors in logical, thorough, and understandable ways to communicate or include in tickets to IT and or system vendors.
• Take ownership of the team performance, lead and develop staff under supervision to support effective payment services.
• Develop user guide and guideline regarding to Payment System services.
• Develop the requirements and extract the Payment System operating reports for internal departments and external partners/parties to reconcile and accounting entry.
• Lead and manage the under-supervision staff and coach them to be capable.
• Involve in building and keeping Hattha Bank’s reputation to be well-known to the public.
• Solve any audit findings and perform other related duties as assigned by supervisor.

Skills Specifications

• Bachelor’s degree in Finance & Banking, Accounting or related fields.
• Experience in reconcile, settlement, dispute and system process.
• Experience in supervising a team with sound problem-solving skills, demonstrated project experience.
• Experience with local payments systems.
• Good interpersonal, managerial and leadership abilities.
• Exceptional written and oral communication abilities in English.

How to Apply