Senior Unit Manager, Acquiring Management​ - 01 Post.

Posted: 08/04/2021 , Closing Date: 30/04/2021

Job Description

The main purpose of the Senior Unit Manager of Card & e-Payment for Acquiring Management position is mainly responsible for driving Card & e-Payment Product/ Services adoption rate through work with sale and marketing teams. He/she is also responsible for managing procedure, ATM and Merchant performance monitoring, collecting customer feedbacks and related issues from the field and share to related team for improvement.

Location

Location: Head Office-Phnom Penh

Duties and Responsibilities

• Manage procedure, ATM and Merchant for profitability and growth covering on these e channel.
• Developing strategy for ATM and merchant acceptance, and management.
• Liaise with international payment companies to explore the new card products and services to feed the market need to increase the non-interest income to the bank.
• Work with sales and marketing team on sale target and marketing related activities including campaign and promotional for increasing the number of transactions, number of ATM and Merchant Acceptance.
• Manage service standard of ATM and merchant acceptance, customer feedback and issues relating to these e channel.
• Development and enhancement projects including project planning, business requirement, and user acceptance test.
• Conduct data analytic to improve overall acquiring business, including merchant acquisition, ATM relocation, transaction, event trigger offering.
• Develop value proposition for various customer segments and provide recommendation on product offering for enhancement and development.
• Own the responsible for all compliance related to scheme card rule & procedure
• Perform other tasks as assigned by supervisor.

Skills Specifications

• At least 3-year experience in Card & e-Payment performance management and project management at banks and MFIs.
• Good sales and marketing skills, using data for marketing program and campaign design.
• Bachelor degree in sales, marketing, banking & finance.
• Be able to communicate in English language, good presentation skill and Influencing and negotiation skills is a plus.
• Good proficiency in MS. Office including MS. Excel and MS. PowerPoint.
• Good integrity, positive attitude, helpful, high commitment, competence and motivation.
• Be available to travel to rural areas.

How to Apply