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Phnom Penh, March 1, 2024 -
Hattha Bank, a subsidiary of Krungsri (Bank of Ayudhya PCL), the fifth-largest
commercial bank in Thailand and a member of MUFG Global Financial Group,
organized its annual branch operation manager meeting under the theme "Stronger
Together." The meeting was attended by Oknha Hout Ieng Tong,
President and CEO of Hattha Bank, along with senior management, management,
and branch operation managers from all branch offices across the country. The
objective of the meeting was to establish a strategic plan related to customer
care, with a focus on service excellence for the year 2024.
Oknha Hout Ieng Tong, President and
CEO of Hattha Bank, stated "Today's event serves as a critical platform for
sharing knowledge, fostering collaboration, and aligning strategies to deliver
exceptional customer service that consistently meets evolving customer needs.
In order to achieve customer service excellence and contribute to prosperity
and collective success, it is crucial to provide customer service with
excellence, transparency, and the highest level of responsibility. Additionally,
we must strive for convenient, fast, and caring service, delivered with
friendly behavior and by qualified professionals who demonstrate high levels of
professionalism. These efforts are aimed at ensuring our customers' genuine
smiles and high satisfaction towards the abundant financial services offered by
Hattha Bank."
With
a focus on acquiring knowledge and experience shared among the participants,
particularly the branch operation managers through presentations and insights
provided by expert, this critical event concluded with improved results and
valuable input. As a result, the branch operation managers are now equipped
with the confidence, optimism, and strong commitment needed to drive progress
and achieve success in their daily work and future endeavors.
About Hattha Bank:
